Terms and Conditions
Reservations and Cancellations
- Making a reservation requires a credit card that is currently valid. All major credit cards are accepted at Limopoli. All reservations demand a non-refundable deposit of at least $100. The remaining amount will be charged seven days before the reservation date for the majority of reservations. The whole amount will be charged right away if the reservation is made within seven days of the reservation date. A 50% deposit is needed for proms, holidays, certain special events, and Saturday seasonal rentals in April, May, and October. The remaining amount is due 14 days before to the reservation date.Billing will follow the charter for any additional expenses incurred from exceeding the initial time requested or from any other associated fees in accordance with the Damage Policy. Quarter-hour calculations are used to determine overtime fees. No refund is owed once the remaining payment has been charged.
- Without exception, all cancellations will result in the forfeiture of the $100 necessary deposit. The whole amount of the bill will be forfeited for any cancellations made within seven days of the general reservation. 100% of the total payment will be forfeited for any cancellations made within 14 days of holidays, proms, special events, and Saturday seasonal rentals in April, May, and October. 100% of the total payment will be forfeited for any cancellations made within 30 days of the Formula One special event weekend. If service is delivered late or not at all because of traffic, accidents, mother nature, or any other unforeseen act of God, Limopoli will not be held liable.In the event of mechanical issues, a mutually acceptable credit amount or a replacement car will be supplied. Limopoli gives clients who have scheduled a pre-arranged pick-up and drop-off no more than 15 minutes to arrive at the designated spot. The driver is free to depart the pick-up location beyond the allotted 15 minutes, and there won’t be any fees associated with the reservation. If the customer asks the driver to wait longer, there will be further fees.
- By verbally or in writing accepting the services, the customer authorises all outstanding deposits and balances. The majority of reservations include gasoline, taxes, and tolls in the hourly fee. Although entirely up to you, we do appreciate any gratuity you choose to give your driver. A 20% gratuity is automatically applied to reservations for proms, weddings, quinceaneras, graduations, corporate vehicle services at the airport, and bookings made by third parties.
- It is not possible to lower the total number of hours paid for and reserved once it has been made and verified. All limousine runs are scheduled in accordance with the client’s reservation form and are held for that duration; therefore, we may schedule additional limousine runs, either prior to or after to the client’s designated time. You will still be paid the full cost listed on the initial Limopoli reservation form if your limousine service terminates earlier than expected for any reason.
Damage Policy
- It is prohibited to use opioids or controlled substances, which will immediately terminate the service and incur no refund. Anyone under the age of 21 is not permitted to possess or consume alcohol, and failure to comply will result in an instant termination of service without return. No money will be returned if Limopoli decides to cancel service at any point because of disruptive behaviour, vehicle damage, or misuse of any type. Limopoli strongly advises that all personal valuables be taken out of the car when it is not being used. Limopoli is not liable for personal property left in its vehicles. The customer promises to keep the provided vehicle’s passenger capacity to a minimum. Limopoli maintains the right to reject service if it so chooses.
- Every car is inspected by Limopoli prior to, during, and following each rental. If the company, its agents, employees, or third parties suffer any harm or damages as a direct result of the client’s or guest’s actions, the customer will be liable for the full cost of any repairs or replacements needed for the vehicle, including cleaning, breakage, burns, spills, stains, and other interior or exterior damage. The following are typical fees for vehicle damage:
- $10 per broken glassware.
- $50 minimum for any items lost or removed from the vehicle.
- $50 minimum for excessive trash left in the vehicle.
- $150 minimum for excessive cleanup (spills, etc.)
- $250 minimum for interior damage (burn hole, rip or tear in upholstery, etc.)
- $250 minimum for any exterior damage.
- $250 minimum shampoo and disinfecting on interior due to sickness.
- $250 cleaning fee for smoking in the vehicle.